š Return & Refund Policy
Effective Date: 31/08/2025
Business Name: ByThandi
Website: www.bythandi.com
Thank you for supporting ByThandi. Please read this policy carefully before making a purchase.
Digital Products
All products sold on this website, including planners, templates, and digital downloads, are digital products.
Because digital products are delivered instantly and cannot be returned, all sales are final once the download has been accessed.
Refunds
Refunds are not available for digital products once they have been downloaded.
Please ensure the product description, compatibility details, and images meet your needs before purchasing.
If you experience technical issues accessing or downloading your product, Iām happy to help.
Exceptions
Refunds may be considered in rare circumstances.
Contact
If you have questions about a product or experience any issues, please contact:
š§ hello@bythandi.com
I aim to respond within 2ā3 business days.