🔒 Privacy Policy

Effective Date: 16/12/2025
Website: www.bythandi.com
Owner: Nqobile T Mbano (trading as ByThandi)

Your privacy matters. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or interact with the ByThandi website. It is written to be clear, respectful, and aligned with UK and EU data protection standards.

By using this website, you agree to the practices described in this policy.

1. Information Collected

Depending on how you interact with the site, the following information may be collected:

Personal information: such as your name and email address when you subscribe, contact me, register interest in offerings, or join community activities
Transaction information: limited purchase and billing details when you buy a digital product (payments are processed securely by third-party providers)
Technical and usage data: including IP address, browser type, device information, pages visited, and cookies
Community and voluntary input: information you choose to share via forms, comments, community spaces, or informal submissions (e.g. “Pick My Brain”)

You are never required to provide more information than is necessary to access free content.

2. How Information Is Used

Collected information may be used to:

Deliver purchased digital products and services
Send newsletters, updates, or invitations where you have opted in
Respond to enquiries or support requests
Improve website performance, usability, and offerings
Maintain a respectful, safe, and well-functioning community environment

Your data is never sold or rented.

3. Legal Basis for Processing (UK & EU)

Personal data is processed on one or more of the following lawful bases:

Your consent (e.g. email subscriptions)
Contractual necessity (e.g. fulfilling a purchase)
Legitimate interests (e.g. improving services and maintaining site security)
Legal obligations where applicable

4. Third-Party Services

ByThandi uses trusted third-party platforms to operate the website and deliver services, including but not limited to:

Payment processors (such as PayPal, Stripe, or equivalent services)
Email and communication platforms
Analytics and performance tools
Podcast hosting and distribution platforms

These providers process data in accordance with their own privacy policies. ByThandi does not control how third parties manage your data beyond necessary integrations.

5. Cookies & Tracking Technologies 🍪

Cookies may be used to:

Remember user preferences
Understand website usage and performance
Improve content and navigation

You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.

For detailed cookie controls, please refer to the site’s cookie preference tool where available.

6. Data Storage & Security

Payments are handled through secure, industry-standard gateways
Reasonable technical and organisational measures are used to protect personal data
Data is retained only for as long as necessary for the purposes outlined in this policy

While care is taken to protect your information, no online system can be guaranteed to be completely secure.

7. Your Rights

If you are located in the UK or EU, you have the right to:

Access the personal data held about you
Request correction of inaccurate data
Request deletion of your data where appropriate
Withdraw consent for marketing communications at any time
Object to or restrict certain processing activities

Requests can be made by contacting:

📧 hello@bythandi.com

8. Children’s Privacy

This website is not intended for individuals under the age of 16. Personal data from children is not knowingly collected.

9. Changes to This Policy

This Privacy Policy may be updated occasionally to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised effective date.

10. Contact

For questions or concerns regarding this Privacy Policy, please contact: